I bought this Step Stool for a dear friend, I was pleased with the execution of this simple, classic Step Stool which is made even more personal with the words entered. I am sure you will love it, and it will be a reminder of our beloved treasure. I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
Product Type: Step stool Primary Material: Wood Overall Height - Top to Bottom: 1.0416' Overall Width x Depth: 12.2'' W x 12.25'' D Number of Steps: 1 I needed furniture for my new apartment, so I ordered two Step Stool for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service!
I order a Step Stool on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience. This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well.
Thank you for offering the best Step Stool in the world! I had been shopping in area department stores for this Step Stool to no available. Thanks, I am so happy. I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
Product Type: Step stool Primary Material: Aluminum Overall Height - Top to Bottom: 50.5' Overall Width x Depth: 4'' W x 20.5'' D Overall Product Weight: 9.3lb. Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Step Stool was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Step Stool are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
I bought several of these Step Stool to give to friends and family. It seems more expensive than it is. I always point it out and it makes the recipient of the gift feel very special. It is nice! When they go on sale, this is a good gift to stock up on, everyone loves this gift! Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest!
Product Type: Step stool Primary Material: Plastic Overall Height - Top to Bottom: 8.5' Fully Extended Height: 0.71' Overall Width x Depth: 11'' W x 9.5'' D Last purchase was a new Step Stool. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Step Stool for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.
I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair! I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Step Stool but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.
I bought this furniture for work, and it has been nothing short of perfect. I would highly recommend this hotel to anyone who is in the market for a Step Stool. Very well priced, versatile and good looking Step Stool! This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
Product Type: Step stool Primary Material: Aluminum Overall Height - Top to Bottom: 3.42' Fully Extended Height: 38.25' Overall Width x Depth: 17.3'' W x 2.5'' D x 7.5'' D I was quite surprised with the low ratings. However, this was my first purchase buying Step Stool. The site was easy to search for what I needed and provided much information on the Step Stool. I loved how I was able to order Step Stool before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.
I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items. This store has everything for your home and the largest selection you will find anywhere. I was shopping for Step Stool and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.
I can not say enough good things about this Step Stool. I am grateful to the other reviewers for noting that this works great. These Step Stool fits very well. The color is very rich. Love it! I'm going to buy another one of these in a different color. The Quality of Step Stool I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
Product Type: Step stool Primary Material: Aluminum Overall Height - Top to Bottom: 2.5' Overall Width x Depth: 32.3'' W x 23.2'' D Overall Product Weight: 10.14lb. THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Step Stool is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Step Stool, one I had priced locally and found on Wayfair for less than half the retail cost. When the Step Stool arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Step Stool the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Step Stool. I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Step Stool with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!
I love the WFX Utility 1-Step Plastic Folding Step Stool! Aside from that it is my favorite color, the size is perfect. The delivery time is awesome too! I will definitely buy it again with the online store. The quality looks good. You will not regret Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
WFX Utility Folding 3-Step with Tool Platform Steel Frame Stool, Safety Lock Design 3 Step with Tool Platform Ladderv Designed with a convenient hardware tool platform to increase your work surface and reduce the number of times you climb up and down the ladder!v Designed Safe Metal Lock Mechanism to avoid accidental opening and slide. With a 300-pound load capacity, you'll feel safe and comfortable getting to those hard to reach places.v The Most Convenient Three-Step with Tool Platform... Product Type: Step stool Primary Material: Steel Overall Height - Top to Bottom: 4.6' Fully Extended Height: 4.6' Overall Width x Depth: 18.6'' W x 31.5'' D I had to order Step Stool for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed.
I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well. Recently purchased some Step Stool. The Step Stool shipped extremely quickly and were at my door in 10 days. The Step Stool quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments.
Love the design and color. Good quality for the price. I was looking at this Step Stool for months and finally happy that I made the purchase! I have many compliments in color! I'm glad I made the decision to buy it ... Ideal for everyday use! Very happy. I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Step Stoolthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Step Stool that in the past I kept the item instead of returning it.
This step stool features a convenient carrying handle with skid-resistant top and feet. Sturdy design and durable plastic construction allow it to support up to 300lbs. Great for bedrooms, bathrooms and every other room in the house. Folds from down to an easy-to-store. Product Type: Step stool Primary Material: Plastic Overall Height - Top to Bottom: 12.88' Fully Extended Height: 12.88' Overall Width x Depth: 14.57'' W x 11.88'' D We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Step Stool was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time. I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
I got the furniture and it is so good! I love the Step Stool details and the quality is pretty good too. I also like the overall size, I like how the color is versatile enough to carry for all seasons. I especially love it. Definitely recommend! I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
This Hadlee 2-Step Manufactured Wood Bed Step Stool with 200 lb. Load Capacity is a great way to climb into your bed. It is made from MDF and rubberwood, that is finished in a rich Hadlee. The surfaces of this bed step features swirled mahogany veneers, which lend it a rich and opulent feel. It has a scalloped front apron, which adds fantastic ornamental value to this visually rewarding bed step. This Hadlee 2-Step Manufactured Wood Bed Step Stool has made with 200 lb. Load Capacity with... Product Type: Step stool Primary Material: Manufactured wood Overall Height - Top to Bottom: 1.41' Overall Width x Depth: 17.8'' W x 17.2'' D Overall Product Weight: 35lb. Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever. Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Step Stool and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair.
This WFX Utility 1-Step Plastic Folding Step Stool is perfect. I ordered it after buying the black in the store. Absolutely love it and get it. Implements in it all the time! Sounds expensive. Best of all, it's priced well below comparable Step Stool. Ordered new Step Stool. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Step Stool originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.